Privacy

PRIVACY POLICY MoveLab Climbing S.S.D.A.R.L. Via Dante Alighieri 43/B, I-39042 Bressanone (BZ), Italy VAT/Tax Code: IT03321680211 Last updated: 11 February 2026 1. Introduction This Privacy Policy explains how MoveLab Climbing collects, uses, discloses, and protects personal data of users who visit www.movelab-climbing.it, use our services, and attend our climbing facilities in Bressanone and Treviso-Silea. 2. Data controller MoveLab Climbing S.S.D.A.R.L. Email: office@movelab-climbing.it PEC: movelab-climbing@pec.it 3. Categories of personal data We may process registration and contact details, membership and visit history, payment and billing data, waivers and consents, course and training information, website usage data, access-control logs, cookies, and video surveillance recordings in common areas. 4. Legal basis Processing is based on contract performance, consent, legal obligations, and legitimate interests such as safety, fraud prevention, service improvement, and administration. 5. Purposes of processing We use personal data to manage memberships and customer requests, deliver sports services, run courses and events, protect users and staff, comply with legal and tax obligations, send marketing communications with consent, and improve our services. 6. Recipients of the data Data may be accessed by authorized personnel, IT and hosting providers, gym-management and payment-service providers, accounting consultants, insurers, and public authorities when required by law. 7. International transfers Data is primarily stored within the European Union. Any transfer outside the EU is handled with GDPR-compliant safeguards. 8. Retention periods Contractual and billing records may be retained for up to 10 years, surveillance footage for up to 7 days unless needed for investigations, and marketing data until consent is withdrawn or for up to 2 years from the last interaction. 9. Your rights You have the rights of access, rectification, erasure, restriction, portability, objection, withdrawal of consent, and complaint before the Italian Data Protection Authority. Contact: office@movelab-climbing.it or movelab-climbing@pec.it. 10. Data security MoveLab applies appropriate technical and organizational measures, including access controls, staff training, backups, confidentiality obligations, and encryption where appropriate. 11. Cookies Please refer to the Cookie Policy published on www.movelab-climbing.it. 12. Changes to this policy We may update this Privacy Policy from time to time. Changes are published on the website and, where appropriate, communicated by email. 13. Contacts MoveLab Climbing S.S.D.A.R.L. Email: office@movelab-climbing.it PEC: movelab-climbing@pec.it Operating locations: - MoveLab Climbing Bressanone, Via Dante Alighieri 43/B, I-39042 Bressanone (BZ) - MoveLab Climbing Sportler Treviso, Via Combattenti Alleati 1, I-31057 Silea (TV)